This page explains how to request deletion of your VitaSense account and the
personal data associated with it. If you no longer wish to use VitaSense, you can ask us to
permanently delete your account and data by following the steps below.
How to request deletion
Send an email to
vitasense@jigyaasa.aifrom the email address you use to sign in to VitaSense (this lets us verify
you own the account).
Use the subject line: Delete My VitaSense Account.
In the message, include the name and email address on your VitaSense account so we can locate it.
We will verify your request and confirm by email once your account and data have been deleted.
When we process your request, we permanently delete the personal data we hold about you, including:
Your account profile — email address, display name, and profile photo.
Your health profile — age, gender, height, weight, activity level, goals, calorie/macro targets, and time zone.
Your logged data — meals, foods and nutrition entries, meal photos, and water intake.
Activity and health metrics synced into VitaSense.
Your weight history and goal history.
Push-notification tokens and notification preferences.
What may be kept, and for how long
Data
Retention
Your account & personal data in our live systems
Deleted within 30 days of your verified request.
Copies held in encrypted system backups
Automatically purged on our backup rotation, within 90 days.
Limited records we are required to keep by law (e.g. to comply with legal, security, or fraud-prevention obligations)
Kept only for as long as legally required, then deleted.
Note: Activity data read from Android Health Connect stays in Health Connect
(and the apps/devices that wrote it) and is controlled there — deleting your VitaSense account
does not delete data in Health Connect. You can manage or revoke that separately in the Health
Connect app.