VitaSense

Snap, Track, Thrive.

Privacy Policy

This Privacy Policy explains how VitaSense ("we", "us", "our", "the app") collects, uses, stores, and shares your information when you use the VitaSense mobile application on Android or iOS. VitaSense is a nutrition and health-tracking app that lets you log meals (including from photos using AI), track water, weight, and activity, and follow your personal health goals.

By creating an account and using VitaSense, you agree to the practices described here. If you do not agree, please do not use the app. We wrote this policy to be read by people, not just lawyers — if anything is unclear, ask us.

The short version

• We only collect what the app needs to work: your account details, the health profile and goals you enter, and the meals, water, weight, and activity you log.
• Meal photos and descriptions are analysed by Google's Gemini AI to estimate nutrition. Photos you keep are stored privately in your account.
• Health Connect (Android) is optional and read-only. We read steps, calories burned, hydration, and sleep only if you grant permission, and never write to it or share it with third parties.
• We do not sell your data, show ads, use advertising IDs, or run third-party analytics or ad trackers.
• You can delete your account and data at any time — see Your rights or our account deletion page.

1. Who we are

VitaSense is developed and operated by Jigyaasa AI Private Limited, a company registered in India with its registered office at 630, MB Road, Birati, North Dumdum, North 24 Parganas, West Bengal 700051 — the "data controller" (and, under India's Digital Personal Data Protection Act, 2023, the "data fiduciary") for your information. For privacy questions or to exercise your rights, contact us at vitasense@jigyaasa.ai, or see Grievance redressal.

2. Information we collect

Account information

• Your email address, display name, and (optionally) a profile photo.
• The sign-in method you use — email & password, Google Sign-In, or Sign in with Apple. Authentication is handled by Google Firebase Authentication. We never see or store your password. If you sign in with Google or Apple, we receive only your name, email, and a unique account identifier from that provider.
• Whether your email address has been verified.

Health & profile information you provide

• Age / date of birth, gender, height, and weight.
• Activity level and health goal (e.g. lose, maintain, or gain weight).
• Daily calorie and macronutrient (protein, carbohydrate, fat) targets, and daily step, activity, and water goals that the app calculates for you or that you set yourself.
• Your time zone and notification preferences (used to deliver reminders at the right local time).

Activity & logging data

• Meals you log — meal type (breakfast, lunch, dinner, snack), foods, portions, and nutrition values (calories, protein, carbs, fat).
• Photos of meals that you choose to capture or upload for nutrition analysis.
• Water intake entries.
• Weight history and goal history over time.
• Daily activity summaries (steps, calories burned, sleep) when you connect a health data source.

Health Connect data (Android, optional)

If you choose to connect Android Health Connect, VitaSense reads the following record types from it: steps, active calories burned, total calories burned, hydration, and sleep sessions. See section 6 for exactly how this data is used.

Device & technical information

• A push-notification token for your device (so reminders and goal alerts can be delivered), your app version, and platform (Android / iOS).
• Basic diagnostic information when something goes wrong (for example an error message and the screen it occurred on) so we can fix bugs. This does not include the contents of your meals or photos.

What we do not collect

• No precise or approximate location.
• No contacts, call logs, SMS, or files other than the photos you explicitly choose.
• No advertising identifier (we remove the Android AD_ID permission from the app), and no third-party advertising or analytics SDKs.
• No payment card or bank details.

3. Device permissions

VitaSense asks for these permissions only when a feature needs them. You can decline, and change your choice at any time in your device settings.

4. How we use your information

• To create and secure your account and sign you in.
• To calculate your calorie, macronutrient, water, and activity targets and personalise your dashboard.
• To analyse meal photos and descriptions and estimate their nutrition (see AI meal analysis).
• To show your history, trends, and progress toward your goals.
• To send the reminders, daily summaries, and goal alerts you have turned on.
• To respond to your support requests and privacy requests.
• To maintain, debug, secure, and improve the app, and to prevent abuse.
• To comply with legal obligations.

Where the GDPR or similar laws apply, our legal bases are: performance of our contract with you (providing the app you signed up for), your consent (health data you enter, Health Connect access, camera and photo access, and notifications — which you can withdraw at any time), and our legitimate interests in keeping the app secure and working. We do not use your data for automated decisions that have legal or similarly significant effects on you.

5. AI meal analysis

When you log a meal from a photo or a text description, the image and/or text are sent over an encrypted connection to our backend and then to Google's Gemini API to recognise the food and estimate its nutrition. We send only what is needed for that analysis — the photo or description — not your name, email, or health profile.

• The estimate is returned to you to review and edit before it is saved; AI estimates are approximate and may be inaccurate.
• We use the AI output only to provide your nutrition estimate. We do not use your photos to train our own models.
• Google processes this content as our service provider under its Gemini API terms; for paid API usage Google states that it does not use customer content to improve its products.

6. Health Connect & health data

Connecting Health Connect is optional. If you grant permission, VitaSense reads steps, active calories burned, total calories burned, hydration, and sleep sessions from Health Connect on your device.

• Purpose: to display your daily activity, energy burned, water, and sleep alongside the meals you log, and to measure progress toward your activity goals.
• Read-only: VitaSense does not write any data to Health Connect.
• Where it goes: the daily totals are shown in the app and may be saved to your VitaSense account so your history is available across devices. They are not shared with any third party, and are never used for advertising, marketing, data brokering, credit, insurance, or employment purposes.
• Your control: you can revoke access at any time in Android Settings → Health Connect (or Security & privacy → Health Connect). Revoking stops all further reads immediately.

Our use of Health Connect data complies with the Google Play Health Connect permissions policy, including the Limited Use requirements.

All health and fitness information you give us (profile measurements, goals, meals, weight, activity) is sensitive. We treat it with additional care: it is used only for the purposes in this policy, never sold, and never used for advertising.

7. How your data is stored, secured, and where

Your account and logged data are stored in Google Firebase services — Cloud Firestore for your records and Firebase Cloud Storage for meal and profile photos — in the Firebase project operated for VitaSense. Security rules ensure that each user can read and write only their own data. All data is encrypted in transit (TLS/HTTPS) and at rest by Google Cloud.

Some data is also cached on your device so the app works offline and loads quickly. This cache is removed when you sign out or uninstall the app.

Our backend runs on Google Cloud (Cloud Functions, Cloud Run, Cloud Scheduler, and Cloud Tasks, used for AI analysis and for delivering notifications). Because these are Google-operated services, your data may be processed and stored on servers in the United States or other countries. Where data is transferred out of the EEA, UK, or Switzerland, Google relies on approved safeguards such as Standard Contractual Clauses and the EU–US Data Privacy Framework.

Our security practices are consistent with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023.

No method of transmission or storage is 100% secure. Please keep your sign-in credentials private and tell us immediately if you suspect unauthorised access to your account.

8. Third-party services (processors)

We use the following services to operate VitaSense. Each processes data only on our instructions to provide its service.

9. Sharing of information

We share your information only:

• with the service providers listed above, strictly to operate the app;
• when required by law, regulation, legal process, or an enforceable government request;
• to protect the rights, safety, or property of VitaSense, our users, or the public;
• with your explicit direction or consent; or
• as part of a merger, acquisition, or sale of assets — in which case we will notify you before your data becomes subject to a different privacy policy.

We do not sell your personal information, do not share it for advertising or marketing, and do not share health data with third parties for their own purposes.

We may use aggregated, de-identified statistics — for example, how many meals were logged in a week or which features are most used — to operate, understand, and improve VitaSense. These statistics cannot identify you.

10. Cookies & our website

The VitaSense website (including this page and our account-deletion page) sets no cookies and uses no analytics or advertising trackers. The app itself contains no third-party advertising or analytics SDKs.

11. Emails, notifications & your choices

Beyond the in-app reminders you control, we send a small, defined set of messages:

• Account: a welcome email when you join, and an email-verification link if you sign up with a password.
• One-time welcome-benefits message: shortly after you join we may send one email and one notification explaining what's included for you. This is sent once per account.
• Reminders & alerts: meal reminders, daily summaries, and goal alerts are sent only if you turn them on, and can be turned off any time in the app's Profile screen or your device's notification settings.

We do not send recurring marketing newsletters. Account messages (such as verification) accompany the service itself; for anything else, you can ask us to stop by replying to the message or emailing vitasense@jigyaasa.ai.

12. Data retention

• Account and logged data are kept for as long as your account is active so your history and trends remain available to you.
• Meal photos sent for AI analysis are not retained by us beyond the analysis unless you save the meal, in which case the photo is stored with that meal entry.
• Push tokens are removed when you sign out, disable notifications, or uninstall the app.
• On deletion of your account, we delete your personal data from our active systems within 30 days, except for limited records we must keep to meet legal, tax, or security obligations. Copies in our providers' backups are purged on their normal rotation schedule (typically within a further 30 days).

13. Your rights and choices

Access & correction

View and edit your profile, goals, and logged data at any time inside the app (Profile and log screens).

Permissions

Grant or revoke camera, photo, notification, and Health Connect permissions at any time in your device settings. Notification types can also be managed in the app's Profile screen.

Notifications

Turn meal reminders, summaries, and goal alerts on or off in the app, or disable notifications for VitaSense in your device settings.

Account & data deletion

To delete your account and all associated personal data, email vitasense@jigyaasa.ai from your registered email address. We will confirm and complete the deletion within 30 days. Full steps, and exactly what is deleted or retained, are on our account deletion page.

Data portability

You can request a copy of the data we hold about you in a commonly used, machine-readable format by emailing us.

Withdraw consent / object

You may withdraw consent to optional processing (for example Health Connect access) at any time without affecting the lawfulness of processing before withdrawal, and may object to processing based on legitimate interests.

Your rights under India's DPDP Act, 2023

If you are in India, the Digital Personal Data Protection Act, 2023 gives you, as a "Data Principal", the right to:

• Access a summary of the personal data we process about you and how it is used;
• Correction and erasure of your personal data;
• Grievance redressal through our Grievance Officer;
• Nominate another person to exercise these rights on your behalf in the event of your death or incapacity — email us to record a nominee; and
• Withdraw consent at any time, as easily as you gave it (in your device settings for permissions, in the app for notifications, or by emailing us for anything else). If you withdraw consent, the features that depend on that data stop working, but your other use of the app is unaffected.

Where we ask for your consent with a declaration in the app, we keep a record of the version of the wording you accepted and when, so both of us can refer back to exactly what was agreed. If you believe we have not resolved your grievance, you may complain to the Data Protection Board of India.

Depending on where you live — for example the EU/EEA, UK, Switzerland, Brazil, India, or California and other US states — you may have additional statutory rights, including the right to lodge a complaint with your local data protection authority. We will respond to verified requests within the time required by applicable law (normally within 30 days) and will not discriminate against you for exercising your rights.

14. Children's privacy

VitaSense is intended for adults and is not directed at children under 13 (or the higher minimum age required in your country, such as 16 in parts of the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it promptly.

15. Not medical advice

VitaSense provides general nutrition and activity tracking and AI-generated estimates for informational purposes only. It is not a medical device and does not provide medical advice, diagnosis, or treatment. Nutrition estimates from photos are approximate. Always consult a qualified healthcare professional before making changes to your diet, exercise, or medication, especially if you have a medical condition, are pregnant, or have a history of disordered eating.

16. Grievance redressal (India)

In accordance with the Information Technology Act, 2000 and the rules made under it (including the SPDI Rules, 2011 and the IT Rules, 2021), and the Digital Personal Data Protection Act, 2023, you can raise any grievance about how your personal data is handled with our Grievance Officer:

Grievance Officer

Abhishek Palit

Address

Jigyaasa AI Private Limited, 630, MB Road, Birati, North Dumdum, North 24 Parganas, West Bengal 700051, India

Email

vitasense@jigyaasa.ai (subject line "Grievance")

We acknowledge grievances within 48 hours and resolve them within the time required by applicable law — and in any case within 30 days. If you are not satisfied with our resolution, you may escalate to the Data Protection Board of India.

17. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page and, for material changes, notify you in the app or by email before they take effect. Continued use of VitaSense after an update means you accept the revised policy. Previous versions are available on request.

18. Contact us

Questions, requests, or concerns about this policy or your data? Email us at vitasense@jigyaasa.ai. For account deletion requests, see our account deletion page.